Care guides

Footwear

Whistles use only the highest quality leathers, suede and other materials to produce high quality footwear. Slight marks and variations in the surface colour and texture are an inherent characteristic which will develop during wear and should not be mistaken as a fault as they are part of the unique appeal of leather.

To help maintain the appearance and to prolong the life of your shoes, they should be cared for with the relevant products. Always test a small non visible area first.

Leather Shoes

Dust and dirt should be removed prior to cleaning with neutral leather cream.

Decorated Shoes

Particular care must be taken whilst wearing decorated shoes. Beads and crystals may be lost or damaged if caught or snagged.

Suede Shoes

Dust and dirt should be removed before cleaning. A crepe brush should be used to remove any marks in the suede. Suede is a natural dyed product and cannot be entirely colourfast. Some loss of colour may be experienced during wear.

Leather Soles

Due to the porous nature, a leather sole will absorb some water. For this reason we do not recommend that they should be worn in very wet conditions. A leather sole will wear away (even under normal conditions) making it necessary to re-sole regularly.

Leave wet shoes to dry naturally (never dry by artificial heat). The use of a shoetree will help maintain the shape of your shoes.

Heels

Top pieces on heels are a replaceable component. Do not allow them to wear down. They should be replaced regularly by a good cobbler. Thin and delicate heels must be worn with extra consideration. Wearing shoes on very uneven, abrasive surfaces or when driving may weaken the shoes and could spoil the leather sole or intricate components.

Animal Print (Hair on Cow Hide Upper)

Hair on the leather varies in length and direction. Colour can also vary within the product because the dye reacts differently in different parts of the skin. Hair loss will occur if continual rubbing is experienced on the surface of the product – i.e: the back of a shoe whilst driving. Clean with a soft, slightly damp cloth.

Patent Leather

Clean with a soft, slightly damp cloth.

Fabric shoes

Dust and dirt should be removed prior to cleaning with a rubber brush or fabric foam cleaner. Fabric shoes are not ideal for use in wet weather.

Other Materials

Materials such as cork and wood naturally absorb water so should not be worn in very wet conditions.


Handbags

Please take care not to over-fill your handbag as it may loose its shape and may damage the handles.

Bags embellished with beads and sequins are especially delicate. Please take particular care when wearing them as scuffing may damage them.

Leave wet handbags to dry naturally, never use artificial heat. Stuffing with newspaper will help maintain the shape of your bag whilst drying.

Animal Print (Hair on Cow Hide Upper)

Hair on the leather varies in length and direction. Colour can also vary within the product because the dye reacts differently in different parts of the skin. Hair loss will occur if continual rubbing is experienced on the surface of the product. Clean with a soft, slightly damp cloth.

Leather Handbags

Dust and dirt should be removed prior to cleaning with neutral leather cream.

Suede Handbags

Dust and dirt should be removed before cleaning. A crepe brush should be used to remove any marks in the suede. Suede is a natural dyed product and cannot be entirely colourfast. Some loss of colour may be experienced during wear.

Patent Handbags

Clean with a soft, slightly damp cloth.

Fabric Handbags

Dust and dirt should be removed prior to cleaning with a rubber brush or fabric foam cleaner. Fabric bags are not ideal for use in wet weather.


Belts

Animal Print (Hair on Cow Hide Upper)

Hair on the leather varies in length and direction. Colour can also vary within the product because the dye reacts differently in different parts of the skin. Hair loss will occur if continual rubbing is experienced on the surface of the product. Clean with a soft, slightly damp cloth.

Fabric Belts

Dust and dirt should be removed prior to cleaning with a rubber brush or fabric foam cleaner. Fabric bags are not ideal for use in wet weather.

Leather Belts

Dust and dirt should be removed prior to cleaning with neutral leather cream.

Suede Belts

Dust and dirt should be removed before cleaning. A crepe brush should be used to remove any marks in the suede. Suede is a natural dyed product and cannot be entirely colourfast. Some loss of colour may be experienced during wear.


Costume and Precious Metal Jewellery

Jewellery should not be worn when in the swimming pool, jacuzzi, sauna/steam room or while bathing or showering. Chlorine, detergents, oils and perfumes can all cause tarnishing & damage.

Silver reacts with the hydrogen sulphide present in the air forming silver sulphide (tarnish). This can easily be removed by cleaning with a quality silver proprietary polish. Use a soft clean cloth as abrasive materials will scratch the soft surface of the silver.

Gently wipe jewellery clean with a soft cloth after each wear to remove any make up.

Coil your necklaces to prevent damage in storage.

Make-up, perfume & hairspray all contain chemicals which may dull the finish of jewellery.

Most gold jewellery can be maintained with a non-abrasive cleaner. Avoid exposing gold jewellery to household bleach, which will quickly cause gold to discolor. Store gold jewellery in a suitably lined box or pouch.

Always dry jewellery thoroughly after exposure to water. The moisture can cause tarnishing and affect the performance of clasps.


Sunglasses

Cleaning sunglasses - Clean your sunglasses with a soft cloth, preferably one that has been specially developed for cleaning lenses.

Store your sunglasses in the case provided and avoid putting them face down on any surface as this may scratch the lenses. Use soap and water when cleaning your sunglasses and avoid using any solvents or alcohol.


Whites

Keeping your whites white instead of new ones is a great way to reduce your environmental footprint. Any of the following tips should help you to brighten older pieces and keep new ones fresh:

Option one: Pre-treat stains using 3 parts baking soda and 1 part water. Put this solution on the stained area and wash as per care label instructions.

Option two: Add 1/2 a cup of baking soda to your drum during the wash cycle.

Option three: Add 1/2 cup of lemon juice or 1 cup of white distilled vinegar to your wash.

Option four: Adding water softener to your wash cycle.

Option five: Separate fabric by type:

    • Wash acetates with acrylics.

    • Wash linen and cotton together.

    • Wash wool on its own.

    • Delicates should be washed by hand


Cashmere

Whistles Cashmere guide


Leather

Whistles Leather care guide