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SHIPPING

  • We deliver to over 200 countries.
  • We have teamed up with Global E who are our international partner that allow us to offer a fast and secure local market experience.
  • We always aim to deliver your order within timeframe specified to ensure seamless shopping experience, however there may be instances of delays that are, unfortunately, beyond our control. In such cases, delays to your order will be communicated by our carrier – DHL.
  • If there has been no update on the tracking information for more than 5 working days, please Click here, scroll down, and click on "Contact Us" button to open the investigation.
  • It can take between 1-4 working days (not including weekends and national holidays) for us to prepare a package for shipping. Once your order ships, you should be sent an auto-email containing tracking information. However, if you haven't received such email after 4 business days, please Click here, scroll down, and click on "Contact Us" button to open the investigation. If for any reason it is determined the parcel is lost in transit, you will be issued a full refund.
  • Once your order has been dispatched, Global-e will send you a shipment confirmation email with tracking details, or you may track your order by using the Global-E Shipping portal Click here
  • All parcels are shipped directly from our warehouses in the UK, therefore some orders may be liable for Custom Duty and local taxes this will be charged at checkout.
  • Please note, Global-e may send your order in multiple parcels in order to get your items to you as quickly as possible. In this case, you will be provided with a separate tracking number for each delivery
  • We're currently not able to offer shipping to the following countries: Turkey, Iran, North Korea, Syria, Crimea, Cuba, Donetsk People’s Republic, Luhansk People’s Republic, Russia, Kherson, Zaporizhzhia, Afghanistan, Belarus, Burundi, Cambodia, the Central African Republic, the Democratic Republic of Congo, Eritrea, Ethiopia, Republic of Guinea, Republic of Guinea-Bissau, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Somalia, South Sudan, Sudan, Ukraine, Venezuela, Yemen, Zimbabwe.