WORLDWIDE DELIVERY TO OVER 50 COUNTRIES*
SHOP NEW ARRIVALS
  • Please note, we're currently busier than usual and are unable to offer UK Next Day Delivery at this time. We are working as fast as we can and as soon as your order is ready, we will notify you with a shipping confirmation email. Thank you for your patience.

What to expect from your delivery experience?

Check your delivery service to see how we communicate your delivery to you once it has been dispatched from our warehouse and how to track or rearrange your delivery below. You will receive SMS notifications if you have entered your mobile number at checkout.

With all deliveries, you receive a tracking link in your dispatch email where you can access to all of the options listed below. Or simply, click the link on our Track Your Order page on our website.

DHL

  • You will receive an Email & SMS confirmation of estimated delivery date with option to amend delivery.
  • On the day of delivery, you will receive an Email & SMS confirmation of 1-hour delivery slot with option to amend delivery
  • On the day of delivery, you will receive an Email & SMS delivery notice 5-15 minutes before delivery
  • If you are not in when DPD make the delivery, you will receive an Email & SMS confirmation of attempted delivery, reconfirming delivery attempt with options to re-arrange below
  • Click the link in the email to:
    • Rearrange delivery
    • Divert to neighbour
    • Divert to parcel shop/depot
    • Check GPS tracking

Hermes

  • You will receive an Email & SMS confirmation of estimated delivery date with option to amend delivery
  • On the day of delivery, you will receive an Email & SMS confirmation of 2-hour delivery slot with option to amend delivery
  • On the day of delivery, if you are not in when Hermes make the delivery, you will receive an Email & SMS confirmation of attempted delivery
  • Click the link in the email to:
    • Rearrange delivery
    • Divert to neighbour
    • Divert to parcel shop/depot
    • Signature release (safe place)
    • Change address
    • Vacation hold

DX Deliveries

DX Deliveries have introduced a temporary revised delivery procedure during this period. If a customer does not want to sign for a delivery on the driver's hand held device, the driver will enter their name and enter "CV" in the signature field which will be classed as a successful delivery. The customer will still have the opportunity at delivery point to confirm any concerns with their parcel.