COVID-19 update: Whistles.com is currently operating and Shipping as normal and we are doing all we can to ensure parcels are delivered within the usual time frames but are aware some international delivery times may be slightly delayed due to local government restrictions.
For US Shipments we use DHL. For customers who only wish to sign a delivery sheet or on their own provided paper, the courier will accept this and will capture a photograph of the signature as proof of delivery. The driver will upload this manually into their hand held scanner. Where possible, customers are encouraged to use ODD and select “Leave in a Safe Place” to avoid any contact.
We understand that making returns could be challenging in the current climate therefore we have extended our returns policies - please be reassured that orders placed from 10th March 2020 are now eligible for our extended returns policy and can be returned up until 31st May 2020.